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While many countries (e.g. USA, UK, Australia, ...) have an unrestricted policy for virtual telephone number allocation, some require documentation. The following requirements apply when purchasing a virtual telephone number from these countries:
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Required documents
|
| Country |
Local
(tied to a certain city) |
National |
Toll-Free |
|
Albania
|
1, 2, 3
|
N/A |
N/A
|
|
Australia
|
1, 3
|
N/A |
1, 3
|
|
Belgium
|
1, 5
|
1, 4 |
-
|
|
Bosnia & Herzegovina
( *l ) |
1, 2, 5, 7
|
N/A |
1, 3
|
|
Bulgaria
|
1, 2, 6
|
N/A |
1, 3
|
|
China
( *a,d,f ) |
1, 2, 3, 7
|
N/A |
N/A
|
|
Croatia
( *g ) |
1, 2, 5
|
N/A |
1, 2, 4
|
|
Cyprus
( *b ) |
1, 2, 3, 7
|
1, 2, 3, 7 |
-
|
|
Ecuador
|
N/A
|
N/A |
1, 3
|
|
Estonia
( *f,j ) |
N/A
|
1, 3 |
-
|
|
France
|
1, 5, 7
|
1, 4 |
1, 4
|
|
Georgia
|
1, 2, 6, 7, 8
|
1, 2, 3, 8 |
1, 2, 3, 8
|
|
Germany
( *c ) |
1, 2, 6, 7, 8
|
1, 2, 4, 7, 8 |
N/A
|
|
Greece
|
1, 4
|
N/A |
N/A
|
|
Hong Kong
|
N/A
|
1, 2, 4, 7 |
1, 3
|
|
Hungary
|
1, 2, 6, 7
|
1, 2, 4, 7 |
-
|
|
Iceland
|
N/A
|
N/A |
1, 3
|
|
India
|
N/A
|
N/A |
1, 3
|
|
Indonesia
|
N/A
|
N/A |
1, 3
|
|
Ireland
|
1, 5
|
1, 3 |
-
|
|
Italy
( *g,m ) |
1, 2, 5, 7
|
N/A |
1, 2, 3, 7
|
|
Japan
( *f,g ) |
1, 2, 6, 7
|
1, 2, 3, 7 |
1, 2, 3
|
|
Latvia
( *f ) |
1, 2, 4
|
N/A |
1, 4
|
|
Lithuania
|
1, 4
|
- |
-
|
|
Luxembourg
( *k ) |
N/A
|
1, 3 |
1, 3
|
|
Malaysia
( *d, g ) |
1, 2, 4, 7
|
N/A |
1, 2, 3, 7
|
|
Malta
|
N/A
|
1, 2, 4, 7 |
N/A
|
|
Netherlands
|
1, 5
|
1, 4 |
1, 3
|
|
Panama
( *d ) |
-
|
N/A |
1, 3, 8
|
|
Peru
( *f,g,l ) |
1, 2, 5, 7
|
N/A |
1, 2, 4, 7
|
|
Portugal
|
N/A
|
1, 4 |
-
|
|
Romania
|
1, 3
|
1, 3 |
1, 3
|
|
Russian Fed.
|
1, 2, 3
|
N/A |
1, 2, 3
|
|
Saudi Arabia
( *j ) |
N/A
|
N/A |
1, 3
|
|
Serbia
( *l ) |
1, 2, 5, 7
|
N/A |
-
|
|
Singapore
|
1, 2, 3
|
N/A |
1, 3
|
|
Slovenia
( *f ) |
1, 5
|
N/A |
-
|
|
South Africa
( *e,g ) |
1, 2, 5, 7
|
1, 2, 3, 7 |
1, 2, 3, 7
|
|
Spain
|
1, 2, 4
|
1, 2, 4 |
-
|
|
Switzerland
( *g ) |
1, 2, 3
|
N/A |
-
|
|
Thailand
( *d ) |
1, 3
|
1, 3 |
1, 3
|
|
Ukraine
( *h ) |
1, 2, 3
|
N/A |
-
|
|
United Arab Emirates
( *j ) |
N/A
|
N/A |
1, 3
|
|
Uruguay
( *j ) |
N/A
|
N/A |
1, 3
|
|
Venezuela
( *d,i ) |
1, 2, 4
|
N/A |
N/A
|
- User registration is not required
N/A DIDs not available
| 1 |
Name, business name and contact phone numbers. |
| 2 |
Passport or ID copy. In case registration process is performed under a company name, company registration certificate shall be provided instead of passport or ID copy. |
| 3 |
Address worldwide. |
| 4 |
Local address in the same country as DID ordered. |
| 5 |
Local address in the same area as DID ordered. |
| 6 |
Local address in the same city as DID ordered. |
| 7 |
Proof of address form (copy of utility bill no older than 6 months). |
| 8 |
Specific registration form needs to be filled in and signed by the end user. You will be provided with the required form during registration process. |
| (*a ) |
China Local and Shared Cost registration requires company registration certificate along with passport copy and 2 proof of address forms (no older than of 3 months) to be provided.
|
| (*b ) |
Cyprian company certificate should be provided in case registration is performed under company name.
|
| (*c ) |
Germany company certificate should be provided in case German Local or National number registration is performed under company name.
|
| (*d ) |
The detailed service description of DID usage.
|
| (*e ) |
Passport or ID copy: South African national identity document; South African biometric national identity card; passport (issued by any country).
|
| (*f ) |
The following numbers’ registration process cannot be performed under personal details: China Local, China Shared Cost, Japan Toll
|
| (*g ) |
In case registration process is performed under a company name, company registration certificate shall be provided along with passport or ID copy.
|
| (*h ) |
Ukrainian Local DID registration process cannot be performed under a company name.
|
| (*i ) |
Venezuelan passport or ID copy; Venezuelan company certificate should be provided in case registration is performed under company name.
|
| (*j ) |
Letter of intention (LOI) has to be provided for United Arab Emirates, Saudi Arabia, Uruguay Toll
|
| (*k ) |
If registration is performed using personal details, end user’s birth date and birth place should be provided as well.
|
| (*l ) |
Local passport or ID copy; local registration certificate should be provided in case registration is performed under company name.
|
| (*m ) |
The national tax code is required in case number registration is performed under personal details; VAT number and signatory tax code are required in case number registration is performed under company details.
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Don't have a presence in a country or city when it's required for the registration of a phone number? Don't worry, you can also send us the documents of a friend, relative, coworker or a befriended company instead. The actual customer and the number registrant can be different individuals or companies
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